Shipping & Delivery

SHIPPING COSTS

Your shipping cost will vary depending on what you purchase and where it needs to be delivered.

We price the delivery based on the size and weight of the order. Typically the larger the item(s) ordered, the more expensive the delivery will be.

DELIVERY TIME

The majority of our deliveries are made by Sendle with a delivery time of between 2 to 5 days of placing the order. From time to time we may use an alternate courier company based on the location and or the size of the order. Our couriers deliver week days only.

PO BOXES, PRIVATE PARCEL LOCKERS AND AUSTRALIAN ARMED FORCES ADDRESSES

Unfortunately we are unable to ship to PO Box addresses, Armed Forces addresses or Private Parcel Lockers at this time.

BULKY ITEMS

At checkout, you will be notified of shipping costs for your approval, these are calculated automatically by the site in accordance with our courier freight charges. Bulky items are those with either a high weight or a large cubic volume footprint.

Anything over 25kg in weight or cubic volume will be marked as a bulky item. Bulky items are only available for shipping within Australia. Some islands of Australia and all international destination countries are exempt from bulky items deliveries. All customers will be notified if we are unable to deliver such items due to delivery restrictions.

REASONS FOR ORDER DELAYS

  • Incorrect address has been entered against the order.
  • Incorrect Credit Card information was entered against the order. Please double check all details at time of order as you will only be charged once your details have been validated by our payment gateway.
  • Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the card holder, and this may delay shipping.

TRACK MY ORDER

Once your order is dispatched you'll receive an email and SMS from us containing your tracking information. If you do not receive this email or SMS and would like to obtain your tracking information please email the team at: team@gladiator.fitness.

Once you have your courier consignment number, you can track your parcel by clicking here. Please allow 12 hours (after shipping occurs) for your parcel to register the courier consignment number against your order, before attempting to track your parcel.

INTERNATIONAL DELIVERY

Gladiator Fitness is currently unable to ship internationally at this time.